Report Bug and problems here

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Father Dane
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Re: Report Bug and problems here

#21 Post by Father Dane » Sun May 05, 2019 9:27 am

I downloaded FSTrackers 2.6 and followed the instructions, but clicking on FSTrackers 2.6.exe results in no action at all. No screen opens up, just nothing. I am running this on Windows 10 Pro 64-bit Build 1809 with all the latest updates. I have just the one computer and I am trying to run it from the D: drive. Sorry.
Father Dane

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victor.papa
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Re: Report Bug and problems here

#22 Post by victor.papa » Sun May 05, 2019 5:08 pm

Father Dane wrote:
Sun May 05, 2019 9:27 am
I downloaded FSTrackers 2.6 and followed the instructions, but clicking on FSTrackers 2.6.exe results in no action at all. No screen opens up, just nothing. I am running this on Windows 10 Pro 64-bit Build 1809 with all the latest updates. I have just the one computer and I am trying to run it from the D: drive. Sorry.
Hi,
Please note that when you download and extract FSTrackers package, all those files should be in a same folder otherwise FSTrackers won't be run.
Please follow these steps:
1- Download FSTrackers from this link: Download FSTrackers
2- Extract it on Drive D: (Wherever you like)
3- Go to FSTrackers folder
4- Right click on FSTrackers.exe file and select Send to --> Desktop (create shortcut)
5- Go to your desktop and run FSTrackers shortcut.

Father Dane
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Posts: 3
Joined: Sun May 05, 2019 9:15 am

Re: Report Bug and problems here

#23 Post by Father Dane » Fri May 17, 2019 2:09 pm

Hello
Thanks for the info. I tried it, but it still will not open. I wonder if there is a conflict with Navigraph? As you may be aware, Navigraph has a SimLink programme that sits in memory and transmits "location" data to the Navigraph server for display on the Navigraph charts applications. I use Navigraph and therefore the SimLink is there on my computer. Could this be a problem?
Best wishes
Father Dane
Father Dane

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victor.papa
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Re: Report Bug and problems here

#24 Post by victor.papa » Fri May 17, 2019 3:59 pm

Father Dane wrote:
Fri May 17, 2019 2:09 pm
Hello
Thanks for the info. I tried it, but it still will not open. I wonder if there is a conflict with Navigraph? As you may be aware, Navigraph has a SimLink programme that sits in memory and transmits "location" data to the Navigraph server for display on the Navigraph charts applications. I use Navigraph and therefore the SimLink is there on my computer. Could this be a problem?
Best wishes
Father Dane
Hi,
I don't think so because FSTrackers is a C# standalone application and other programs can't affect that. Could you please send an email to support@simelite.com and we will solve the problem together. ;)

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victor.papa
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Re: Report Bug and problems here

#25 Post by victor.papa » Sat May 18, 2019 5:32 am

Father Dane wrote:
Fri May 17, 2019 2:09 pm
Hello
Thanks for the info. I tried it, but it still will not open. I wonder if there is a conflict with Navigraph? As you may be aware, Navigraph has a SimLink programme that sits in memory and transmits "location" data to the Navigraph server for display on the Navigraph charts applications. I use Navigraph and therefore the SimLink is there on my computer. Could this be a problem?
Best wishes
Father Dane
Hi again,
Please download latest version 2.7 and check if the problem is solved.

Father Dane
newbie
Posts: 3
Joined: Sun May 05, 2019 9:15 am

Re: Report Bug and problems here

#26 Post by Father Dane » Thu May 23, 2019 7:55 am

Hello
I downloaded 2.7 and tried it again. No go. I tried to run it as Administration but again, the mouse pointer looked like there was some activity, but then settled back with nothing happening.
If it helps, I am running this on an Intel DX79SR board with i7-3960X extreme processor and I have 32 GB of Kingston RAM installed. I have Windows 10 Professional 64-bit version 1809 with 17763.529 build (latest update)
I have P3Dv4.5 installed and also a lot or ORBX scenery along with some UK2000 Airports installed. I also have Navigraph Charts installed with Navigraph SimLink. For instruments I have 11 Logitech Multi-instrument controllers; 1 Logitech Flight Multi panel and 3 Logitech Flight radio panels. Each of these has its own software. I also
From this list of contents, do you see anything that stands out as being a cause for FSTrackers to fail?
Sorry to present you with a problem.
Father Dane
Father Dane

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victor.papa
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Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#27 Post by victor.papa » Thu May 23, 2019 4:16 pm

Father Dane wrote:
Thu May 23, 2019 7:55 am
Hello
I downloaded 2.7 and tried it again. No go. I tried to run it as Administration but again, the mouse pointer looked like there was some activity, but then settled back with nothing happening.
If it helps, I am running this on an Intel DX79SR board with i7-3960X extreme processor and I have 32 GB of Kingston RAM installed. I have Windows 10 Professional 64-bit version 1809 with 17763.529 build (latest update)
I have P3Dv4.5 installed and also a lot or ORBX scenery along with some UK2000 Airports installed. I also have Navigraph Charts installed with Navigraph SimLink. For instruments I have 11 Logitech Multi-instrument controllers; 1 Logitech Flight Multi panel and 3 Logitech Flight radio panels. Each of these has its own software. I also
From this list of contents, do you see anything that stands out as being a cause for FSTrackers to fail?
Sorry to present you with a problem.
Father Dane
Hi,
Running FSTrackers doesn't have anything to do with other applications on your system. It only uses dotnet framework 4.5.2 and if all its files presents in same folder, it must be run.

We will send you an email and check some details to see what is the problem.

Blue1308
Second Officer
Second Officer
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Joined: Thu Jul 27, 2017 5:51 am

Re: Report Bug and problems here

#28 Post by Blue1308 » Mon Jun 24, 2019 9:47 am

Hi, I actually flight from lebl to egcc and my left flight time is 6h08 and 3227miles at mid course It is totally wrong.
Normaly time should be about 1hour and 450 miles left.

Could you check if there is a problem in EGCC on your side or is it me?

Regards,

Christian

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victor.papa
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Re: Report Bug and problems here

#29 Post by victor.papa » Mon Jun 24, 2019 4:49 pm

Blue1308 wrote:
Mon Jun 24, 2019 9:47 am
Hi, I actually flight from lebl to egcc and my left flight time is 6h08 and 3227miles at mid course It is totally wrong.
Normaly time should be about 1hour and 450 miles left.

Could you check if there is a problem in EGCC on your side or is it me?

Regards,

Christian
Hi Christian,
Thanks for your report. We will check that. Do you still have this flight's flight plans (you loaded in FSTrackers program)? If yes please send it to our support email and we will check what is the problem.

Blue1308
Second Officer
Second Officer
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Joined: Thu Jul 27, 2017 5:51 am

Re: Report Bug and problems here

#30 Post by Blue1308 » Sat Jul 06, 2019 2:05 am

Hi,

I did three flights recently with FSTrackers all was working well but I notice these three flights were not in "Historic flights" of FSTrackers.
Could you tell me why?

Regards,

Christian

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