Report Bug and problems here

Everything related to SimElite Solutions FSTrackers
Message
Author
User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#11 Post by victor.papa » Thu Apr 04, 2019 4:42 pm

Blue1308 wrote:
Wed Apr 03, 2019 7:10 pm
Hi,

I did a flight from lebb to ltba with v2.2 and I notice the arrival prediction is totally wrong, about 1 to 2 hours plus during my cruize flight until I am close to the destination ltba.

Could you try this flight to see what's the problem.

Thank you

Christian
Hi Christian,
We will check that flight and let you know the result. ;)

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#12 Post by victor.papa » Thu Apr 04, 2019 4:53 pm

Blue1308 wrote:
Thu Apr 04, 2019 11:03 am
hi,

There is problem today with 2.2 I have no more information about take-off and landing. I see unknow ....in website so no more estimated time.

Regards,

Chrisian
Could you please tell me in which flight (From - To) you had that experience?
Please note that you have to start your tracking before take off (on the ground) if you'd like to have all timing information like take off time, flight duration... because if you start tracking after take off, system doesn't have necessary information to calculate your take off time.
Also Only those flights that start from departure to arrival airport (complete flights) will be saved and will be available in historic mode and other partial flights will be deleted automatically.
The best way to use this system is to start your tracking just before starting your taxi at departure airport and end it at your destination gate.

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#13 Post by victor.papa » Thu Apr 04, 2019 10:38 pm

Blue1308 wrote:
Wed Apr 03, 2019 7:10 pm
Hi,

I did a flight from lebb to ltba with v2.2 and I notice the arrival prediction is totally wrong, about 1 to 2 hours plus during my cruize flight until I am close to the destination ltba.

Could you try this flight to see what's the problem.

Thank you

Christian
We made some changes and new V2.3 released. Please check this new version and let me know the result.
Estimated time of arrival is calculated based on different parameters and one of them is head/tail wind(like real world). You have to consider that important parameter. When you're flying with headwind, your arrival time is later than when you have tailwind.

Olivier Mondon
newbie
Posts: 1
Joined: Sun Apr 07, 2019 9:46 pm

Re: FS Trackers issue

#14 Post by Olivier Mondon » Sun Apr 07, 2019 10:16 pm

Hi,
I downloaded the latest version of fstrackers v2.3. Insatallation and execution happens normally. But when I click on: load flight plan, and select a flight plan, the PC reports an unhandled exception:
Une exception non gérée s'est produite dans votre applicaton..... le format d'entrée de la chaîne est incorrect; Its the first problem! In this way, everthing goes right!
The only way to regsiter a flight plan is to enter Departure and Destination OACI code!
Then I click on start tracking and go to fstrackers.com
Everything seems normal until I click: manage your flight:
The application informs me systematically that I have no flight in progress .... so my flight does not appear.
I uninstalled and reinstalled, but rine does not .. always the same problem!
Can you help me please?
If anyone has a solution to bring me it would be great.
thank you so much

Olivier

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: FS Trackers issue

#15 Post by victor.papa » Mon Apr 08, 2019 2:35 am

Olivier Mondon wrote:
Sun Apr 07, 2019 10:16 pm
Hi,
I downloaded the latest version of fstrackers v2.3. Insatallation and execution happens normally. But when I click on: load flight plan, and select a flight plan, the PC reports an unhandled exception:
Une exception non gérée s'est produite dans votre applicaton..... le format d'entrée de la chaîne est incorrect; Its the first problem! In this way, everthing goes right!
The only way to regsiter a flight plan is to enter Departure and Destination OACI code!
Then I click on start tracking and go to fstrackers.com
Everything seems normal until I click: manage your flight:
The application informs me systematically that I have no flight in progress .... so my flight does not appear.
I uninstalled and reinstalled, but rine does not .. always the same problem!
Can you help me please?
If anyone has a solution to bring me it would be great.
thank you so much

Olivier
Hi Oliver,
To solve these problems I sent you an email, please read that and send me your flight plan.

Blue1308
Second Officer
Second Officer
Posts: 15
Joined: Thu Jul 27, 2017 5:51 am

Re: Report Bug and problems here

#16 Post by Blue1308 » Sun Apr 21, 2019 5:40 pm

Hi,

Just to update a problem I had, for your information if I don't stop and restart Fstrackers the return flight don't work, I have ago with no time, I have to stop and reload the program and it's working again. (Flight LSGG-EKCH and return flight without restart P3D EKCH-LSGG).

Regards,

Christian

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#17 Post by victor.papa » Sun Apr 21, 2019 5:51 pm

Blue1308 wrote:
Sun Apr 21, 2019 5:40 pm
Hi,

Just to update a problem I had, for your information if I don't stop and restart Fstrackers the return flight don't work, I have ago with no time, I have to stop and reload the program and it's working again. (Flight LSGG-EKCH and return flight without restart P3D EKCH-LSGG).

Regards,

Christian
Hi,
Do you mean after your first flight, if you stop tracking by clicking on Stop link on FSTrackers and without exiting FSTrackers program you start your second flight and then click on Start button, it doesn't work? Or you didn't stop and start FSTrackers?

Blue1308
Second Officer
Second Officer
Posts: 15
Joined: Thu Jul 27, 2017 5:51 am

Re: Report Bug and problems here

#18 Post by Blue1308 » Sun Apr 21, 2019 6:40 pm

Yes that's right I stop my first flight, without exit fstrackers I enter new flightplan and number start again. .. but I have no time like that so I try to exit fstrackers and like that it works.

Regards

Christian

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#19 Post by victor.papa » Sun Apr 21, 2019 7:24 pm

Blue1308 wrote:
Sun Apr 21, 2019 6:40 pm
Yes that's right I stop my first flight, without exit fstrackers I enter new flightplan and number start again. .. but I have no time like that so I try to exit fstrackers and like that it works.

Regards

Christian
Hi,
I will check your scenario to see what the problem is.

User avatar
victor.papa
Moderator
Moderator
Posts: 266
Joined: Thu Jul 20, 2017 12:00 am

Re: Report Bug and problems here

#20 Post by victor.papa » Sun Apr 28, 2019 3:01 am

Blue1308 wrote:
Sun Apr 21, 2019 5:40 pm
Hi,

Just to update a problem I had, for your information if I don't stop and restart Fstrackers the return flight don't work, I have ago with no time, I have to stop and reload the program and it's working again. (Flight LSGG-EKCH and return flight without restart P3D EKCH-LSGG).

Regards,

Christian
Hi Christian,
I checked your situation and you are right! When you finish your first flight and if you only stop and start FSTrackers for your next flight (without closing and running again), it doesn't work correctly and you don't have departure and arrival time.
We will fix that and let you know!

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests